Privacy Policy

At dqs hosting, we are committed to being transparent about the data we collect from you to ensure the smooth operation of our services.

1. Data Collection

We collect the following information when you register for or interact with our services:

• Email Address: Collected during registration for account notifications, service updates, and account recovery.
• Usernames and In-Game Names (IGNs): Collected to identify your account and personalize your service experience.
• IP Address: Collected for security purposes, to enforce service suspensions, to detect fraudulent activity, and to facilitate reports to law enforcement or local authorities when necessary.
• Billing Information: While we do not store full credit card details on our servers, certain transaction data (like transaction IDs and names) may be collected via our payment processors to process payments.
• Server Content & Metadata: While we do not proactively monitor your data, we reserve the right to access and review the files, folders, and metadata stored on your server if we have a reasonable suspicion of a violation of our Terms of Service (e.g., unauthorized copyrighted material or non-designated use).

2. Use of Data

Your data is used strictly for:

• Necessary account and service-related communication.
• Ensuring the security and stability of our infrastructure (e.g., DDoS mitigation and fraud prevention).
• Enforcing our Terms of Service and Acceptable Use Policy, including the attribution of content to specific accounts for copyright or "Designated Use" reviews.
• Complying with legal obligations.

3. Data Retention

We retain personal data for as long as your account is active or as needed to provide you with services.

• Blacklist Data: If an account is suspended or terminated for severe violations of our Terms of Service (such as DDoS attacks, fraud, or illegal content), we retain associated identifiers including IP addresses, usernames, and IGNs indefinitely. This is necessary to prevent future abuse and ensure the ongoing security of our platform.
• Security Logs: Standard IP logs used for routine security monitoring are typically retained for a limited period (e.g., 30-90 days) unless required for longer investigations or legal compliance.

4. Third Parties

We may share limited data with trusted third-party service providers, including:

• Payment Processors: To securely process your payments.
• Security Research & IP Intelligence: We use third-party tools to analyze network connections, detect blocked or high-risk IP addresses, and properly flag or block fraudulent activity.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request the correction or modification of your personal data.
• Request the deletion of your account and associated personal data, subject to legal, billing, or security retention requirements (such as Blacklist Data).

6. Cookies

We use essential cookies to maintain your login session and ensure the functionality of our billing and control panels. These are necessary technical cookies; we do not use trackers for advertising.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon being posted on our website. Your continued use of our services constitutes acceptance of the updated policy.